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Privacy notice

for HSBC UK Bank plc

Before we begin


This policy (Privacy Policy) applies to personal information held by members of the HSBC Group as data controllers, as described below. It explains what information we collect about you, how we'll use that information, who we'll share it with, the circumstances when we'll share it and what steps we'll take to make sure it stays private and secure. It continues to apply even if your agreement for banking or other products and services with us ends. It should also be read alongside your relevant product terms and conditions, as these include sections relating to the use and disclosure of information.

This Privacy Policy covers any private bank products or services you have with us in the UK, including savings, loans, credit cards, mortgages, investments and insurance. Sometimes we may need to provide you with separate or further information about specific products and services. This information will also apply. If you also have a relationship with other parts of the HSBC Group (eg. HSBC personal or business banking, first direct, M&S Bank or HSBC in any other countries outside the UK), they'll provide you with information separately where required.

Some of the links on our websites lead to other HSBC or non-HSBC websites with their own privacy policies, which may be different to this policy. You'll need to make sure you're happy with their privacy policies when using those other sites.

Important information on our policy can be read here: